Returns & Exchanges

Jim Thompson is committed to your satisfaction, offering a 30-day return window for all premium silk apparel and home goods in their original, unused condition. We ensure a seamless process to uphold the high standards of our heritage craftsmanship.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the items in their original packaging, ensuring all Jim Thompson signature tags and security seals remain intact.

• 3.
  Affix the Label

  Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Ship and Track

  Drop off your package at any authorized courier location; your refund will be processed to the original payment method within 7-10 business days of receipt.